Blue Access Mobile^SM Help

You will need to register for BAM and create a username and password. You can register for BAM from your mobile device or from a computer.

No, you can use your existing Blue Access for Members^SM (BAM) username and password.

You will need to create a user name and password online. However, we will have the ability to register for Blue Access for Members through your mobile phone soon.

From the Blue Access Mobile web site under Login to Blue Access for Members, you can click "Forgot User Name?" or "Forgot Password" to have your username emailed to you or to change your password.

Historical claims are only available for the past 18 months.

Currently, the mobile site only displays medical claims. Dental and Rx Drug claims will be made available in the future.

The "My Portion" is based on your current health care benefits plan and the claim submitted. You may have already paid the physician but we put the information there to help our members verify and understand their responsibility.

Special Beginnings is a maternity program you must sign up for separately through your online BAM account. After registering for Special Beginnings, you will be able to access the information through your mobile phone.

Currently, it is separate. We are working toward integrating these soon.

Yes. However, the doctor may need to verify the information in order to submit the claim correctly.

The member's Blue Access for Members^SM (BAM) user name and password are not valid. Please call Blue Access^® Internet Help Desk at 1 (888) 706-0583 for further detail.

FEP Members will not have access to their ID card and must view their card through fepblue.org.

The user's membership was cancelled. Please call Blue Access^® Internet Help Desk at 1 (888) 706-0583 for more information.