Blue Access Mobile^SM Help

Blue Access Mobile webBlue Access Mobile web is a mobile-optimized website that gives you quick and secure access to our most in-demand information and tools on the go. You can use any web-enabled mobile device - including mobile phones and smartphones - to connect to our mobile site.

Simply type "bcbsil.com" in your mobile phone's Web browser. You will automatically be redirected to the mobile site.

Public Site For potential and current members (no log in needed)

• Find a Doctor or Hospital: Locate an in-network doctor or hospital by name or specialty, or find the nearest urgent care facility by city or zip code.
• Shop for Insurance: Shop for plans and get a quote before applying.
• Contact Us: Locate Blue Cross and Blue Shield of Illinois (BCBSIL) phone numbers and mailing information.
• Blue Access for Members^SM (BAM) Login: Lets registered members log in to their BAM mobile site.

BAM For members (log in needed)

• Diabetes Basic Care Management: View diabetes facts and nutritional tips.
• Maternity Basic Care Management: View maternity information on what to expect, screenings, vaccinations, and access a contraction timer. Note: Only available to those enrolled in the Special Beginnings^® maternity program.
• Claim Status Management: View claims by patient name, date or status.
• ID Card Management: View coverage effective date, ID number(s) and more.
• Coverage Management: View the health care plan deductible, co-insurance per service (physician, specialist, etc.), out-of-pocket maximum and more.

No. Anyone with a mobile device can use our public site tools such as Find a Doctor and Shop for Insurance. However, you must be a member registered for BAM to log in to the secure member site. If you are a Blue Cross and Blue Shield of Illinois (BCBSIL) member, but have not signed up for BAM, you can do so from your computer online or from your mobile device.

When you visit bcbsil.com from a computer, you see our full suite of information and tools. When you visit bcbsil.com from your mobile phone, you only see our most in-demand tools. We know that members typically have a specific need when using their mobile phone, such as finding a doctor, viewing ID card information, or checking claims status, so we've made it easier to do so.

Yes. Select the link "View full site" at the bottom of Blue Access Mobile web. Although the full website is not optimized for a mobile phone, it does provide you access to all of our information and tools.

Yes. There is no charge to use Blue Access Mobile web. However, it is always best to contact your wireless service provider to see if they charge any connectivity or internet usage fees.

Find a Doctor or Hospital: Locate an in-network doctor or hospital by name or specialty, or find the nearest urgent care facility by city or zip code.

Shop for Insurance: Shop for plans and get a quote before applying.

Health Care 101: View information on how health insurance works, what types of health insurance plans exist, how you can make your insurance work for you, and what general terms might be good to know.

Blue Access for Members^SM (BAM) Login: Lets registered members log in to their BAM mobile site.

Register for Blue Access for Members^SM (BAM): Register for BAM via a link on the mobile optimized version of the homepage.

Contact Us: Locate Blue Cross and Blue Shield of Illinois (BCBSIL) phone numbers and mailing information.

My Care Profile: See your personalized health information including medical conditions, hospitalizations, doctors' visits, and medications among other relevant health information.

Diabetes Basic Care Management: View diabetes facts and nutritional tips.

Maternity Basic Care Management: View maternity information on what to expect, screenings, vaccinations, and access a contraction timer. Note: Only available to those enrolled in the Special Beginnings® maternity program.

Obesity: View care management information relevant to obesity specifically on its causes, how it's treated, and preventing childhood obesity.

Fitness: Look at different ways you can incorporate exercise into your daily routine and how you can customize a workout for our needs.

Metabolic Syndrome: View metabolic syndrome health information particularly around its causes, how it can be managed, and what can happen if it is mismanaged.

Nutrition: Access tools and articles around Body Mass Index (BMI), healthy eating habits, reading nutritional labels, and overall dietary guidelines.

Mobile BlueExtras: Access HCSC's BlueExtras coupon programs for Complimentary Alternative Medicine and Fitness & Weight Management.

Claim Status Management: View claims by patient name, date or status.

ID Card Management: View coverage effective date, ID number(s) and more.

Coverage Management: View the health care plan deductible, co-insurance per service (physician, specialist, etc.), out-of-pocket maximum and more.

User Profile: Manage your mobile phone number, opt-in to text message offerings, and view a list of available text keywords.

Contact Us: Locate phone and mail contact information.

If you change mobile phone numbers, you should update your mobile phone number on your BAM mobile preferences page, and it is a good idea to change your BAM password.

No. For your safety and security, you must log in using your Blue Access for Members^SM (BAM) User Name and Password each time you visit the site.

If your phone is lost or stolen, call your wireless network provider right away and ask them to deactivate the device.

No. Personal information stored on your mobile device that is not password protected is not secure. Make sure you know how to lock your mobile phone with a password.