As a Member of the Blue Cross Community MMAI plan, you may be eligible to self-direct and manage some of your services.
For example, you and your Interdisciplinary Care Team, as part of your Individual Care Plan process, may decide you need a Personal Assistant (PA). The Self-Directed Care Program allows you to hire and manage your PA. This includes overseeing your PA duties and signing his/her time sheet.
You will have an active part in writing and revising your plan of care and services.
The process works like this:
- You will receive a call for a health assessment.
- After the health assessment, you will be given a Care Coordinator.
- You and your Care Coordinator will design your care plan and determine the services you need (PA, meal delivery, equipment needs) based on your health assessment.
- Your Care Coordinator will explain self-direction and how the process works.
For more information on Self-Directed Care, see the Long Term Services and Support (LTSS) handbook .