As a Blue Cross Community MMAI member, you will complete a Health Risk Assessment (HRA) at least annually. The HRA helps us to assign you a Care Coordinator. Your Care Coordinator will work with your Interdisciplinary Care Team to determine your needs and develop a Care Plan to meet those needs.
Your Care Coordinator will also work with you to help you reach your health goals. In addition, he or she may:
- Plan in-person visits or phone calls with you
- Listen to your concerns
- Help you to get the services you need and to find health issues before they get worse
- Help set up care with your doctor and other health care team members
- Help you, your family and your caregiver better understand your health condition(s), medications and treatments
To learn more about your Care Coordinator and Care Team, view the Member Handbook .