An Explanation of Benefits (EOB) is a notification form sent to you after a claim has been processed.

There are different types of EOBs. The format and content of each EOB varies based upon your plan and services provided.

Your EOB statement has three sections which explain how your claim was processed.

Service Information - This section identifies the provider (hospital or other facility, doctor, specialist or clinic), dates of service and charges from the provider.

Coverage Determination - This section summarizes the payment determination, charges which may not be covered by your plan, and the amount you may owe your provider. (Check your provider bill to confirm the amount due before sending any payments.)

Benefit Payment Information - Indicates who was paid, how much and when.

Please keep your EOB statements in the event questions arise as to how the claims were handled. Please retain your EOB statements should you need them for tax purposes. Also, if you have questions as to how your claim was processed in the future you can refer to these EOB statements.

To access copies of your EOB statements on line click here. Blue Access