| Member Services |
Whether you enroll in HMO Illinois or BlueAdvantageSM HMO, you'll have access to the same member services.
As an HMO member, you'll want to sign up for Blue Access® for Members, our secure member service Web site. With Blue Access for Members, you can:
Locate a doctor or hospital in the network Confirm coverage for you and your dependents Change medical groups View and print explanation of benefit (EOB) statements Opt out of receiving paper EOB statements Receive e-mails when claims paid by your BCBSIL HMO are finalized Print a temporary ID card or request a new ID card Explore extensive online health management tools and programs through the Personal Health Manager Compare hospitals based on specific diagnoses and procedures
If you don't have Internet access, call us at (800) 892-2803 weekdays from 8:30 a.m. to 5 p.m. for assistance with these and other member services. TDD: (800) 888-7114.
More Online Resources
Our members search for health and benefit information and take care of many membership changes by using online search tools.
The Provider Finder® tool provides easy access to contracting doctors, hospitals, and other health care providers. The online pharmacy search and formulary system enables members to search for a contracting pharmacy, check to see if their prescription medication is on the formulary and download applicable forms. |
