Whether you enroll in HMO Illinois or BlueAdvantage^SM HMO, you'll have access to the same member services.

As an HMO member, you'll want to sign up for Blue Access^® for Members, our secure member service Web site. With Blue Access for Members, you can: 

• Locate a doctor or hospital in the network
• Confirm coverage for you and your dependents
• Change medical groups
• View and print explanation of benefit (EOB) statements
• Opt out of receiving paper EOB statements
• Receive e-mails when claims paid by your BCBSIL HMO are finalized
• Print a temporary ID card or request a new ID card
• Explore extensive online health management tools and programs through the Personal Health Manager
• Compare hospitals based on specific diagnoses and procedures

If you don't have Internet access, call us at (800) 892-2803 weekdays from 8:30 a.m. to 5 p.m. for assistance with these and other member services. TDD: (800) 888-7114.

More Online Resources

Our members search for health and benefit information and take care of many membership changes by using online search tools.

• The Provider Finder^® tool provides easy access to contracting doctors, hospitals, and other health care providers.
• The online pharmacy search and formulary system enables members to search for a contracting pharmacy, check to see if their prescription medication is on the formulary and download applicable forms.
• The Vision Provider Finder tool provides easy access to an EyeMed Vision Care provider.