To receive BlueCare^® Dental HMO (DHMO) benefits, you and your eligible dependents must receive care from a provider contracted in the BlueCare DHMO network.

If your current dentist is not contracted in the BlueCare DHMO network, to receive covered services, you and each of your eligible dependents must select a new dentist from the contracting network to provide and coordinate all dental care.

Dental Specialists
If dental specialty care is needed, your BlueCare dentist will provide a referral to a specialist from the network. If there is no appropriate contracting specialist within 35 miles of your home, the dentist may refer you to a non-network specialist.

For services to be covered, you must call customer service to obtain prior authorization to see the referred specialist. If care is received from a non-network specialist – without prior approval – you will be responsible for the full cost.

Selecting and Changing Dentists
To select or change to a new contracting dentist, you can use the online Dental Provider Finder and complete the Dental Center Selection/Change Form. You can also call customer service at (800) 323-7201 for assistance in transferring to a new dentist.

Provider changes made by the 20th of the month are effective the first day of the following month.

You also can nominate a dentist to participate in the BlueCare DHMO network by completing the online Provider Nomination Form.