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Blue Access for Members and quoting tools will be unavailable from 3am - 6am on Saturday, October 20.
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Blue Access for Members and quoting tools will be unavailable from 2am - 5am Saturday, October 20.
We apologize for any inconvenience.
Blue Cross and Blue Shield of Illinois is the largest and most experienced health care insurance company in the state. We provide coverage to more than 7.3 million members. Why do so many Illinoisans choose us? Here's what sets us apart:
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It's simple really: a 2"x 3" card with rounded edges. Your name is on the front, along with codes and some other numbers to help us look up your benefits. The back of the card has phone numbers and websites to help you get the information you need, whenever you need it. All of this is pretty standard. Our card holds something more, though. The Blue Cross and Blue Shield in the left corner means that this card is anything but standard. There are high expectations that come with having this card, expectations that have been built over the years by earning your trust. There is something more, too. It's that special feeling that comes with having a Blue Cross and Blue Shield card. It's knowing that the people standing behind the Blue Cross and Blue Shield card will be here to guide you through times of change. We are different. We care. See for yourself.
Listen to our members' voices and see the Blue Cross and Blue Shield membership card at work.
When you choose a health care insurance plan from Blue Cross and Blue Shield of Illinois, you get more options to meet your needs, like a wide choice of doctors, hospitals and health care facilities. Our members have access to the largest PPO network in the state of Illinois.
National coverage is available when traveling or living outside home state in the U.S.
International coverage is available while traveling outside the U.S. in over 200 countries.
Our Provider Finder tool helps you find a doctor, hospital or urgent care facility. You can also download the Provider Finder app for iPhone or Android, which lets you search using your phone's GPS system and allows you to save information to your mobile address book.
We are the most recognizable and trusted name in the health care insurance industry. We've been around for more than 75 years. People know us. We're here to stay.
When you've been around for that many years, you get to see a lot. Most importantly, you get to see generations of families grow to live healthy and inspired lives. And as a local company, nothing makes us more proud than to see our neighbors take with them the same peace of mind, security, confidence and trust that we've been providing for years.
*Source: Blue Cross and Blue Shield Association
Unlike some of the national, publicly traded health insurance companies, Blue Cross and Blue Shield of Illinois is customer-owned.
We're a local company that believes that social responsibility is about being personal, dependable and accessible — so no matter which way life takes a turn, you can always turn to us. We know that it takes more than a one-time grant or service project to make a lasting difference in the community. We seek out, support, and partner with organizations that understand how to best meet the needs of their community and we help their programs succeed.
Health care in Illinois and across America is changing rapidly. What isn't changing is Blue Cross and Blue Shield of Illinois' dedication to "doing good" for the people we serve and the Illinois communities that we too, call home.
When you choose Blue Cross and Blue Shield of Illinois for health care coverage, you get the trusted name you know will always be by your side. Satisfaction among our members is significantly higher than the competition in our key measures. Our members are also significantly more loyal to their health care insurance plan than members of our competitor's plans.
Source: 2012 Continuous Tracking Program, HCSC & DSS Research. All products.
A focus on our members' personal needs — rather than on transactions, sets us apart from other health care insurers. We empower our service staff to function as advocates for all of our members. Many health care insurers call service staff customer service representatives. Blue Cross and Blue Shield of Illinois service staff are called Customer Advocates. This is an important distinction. Customer Advocates take responsibility for helping our members navigate the health care insurance process, understand their benefits plan and take on much more than the traditional customer service representative. They truly serve as advocates to our members.
Through Blue Access for Members (BAM), you can access health plan information, resources and tools.
Blue Access Mobile makes it convenient for you to access online information while on the go. You can log in to view coverage details, health and wellness information, check claim status and access ID card information. You can also sign up to receive text or email notifications, reminders and tips for:
This is only a brief description of some of the plan benefits. Not all benefits are offered by all Plans mentioned above. For more complete details, including benefits, limitations and exclusions, please refer to your certificate of coverage.