Need Assistance?

If you have questions about Blue Cross Community ICPSM, please contact us.

  • Member Services representatives are available at 1-888-657-1211 (TTY/TDD 711)

We are open 8 a.m. to 8 p.m. Central Time, 7 days a week from October 1 to February 14. From February 15 to September 30, we are open 8 a.m. to 8 p.m. Central Time, Monday through Friday. Alternate technologies (for example, voicemail) will be used on the weekends and holidays.

You can also write to us at:

Blue Cross Community ICP
P. O. Box 3865
Scranton, PA 18505

This information is available for free in other languages and alternative formats.

  • You can get this document in Spanish, or speak with someone about this information in other languages for free. Call 1-888-657-1211 (TTY/TDD 711). The call is free.

En Español

Usted puede obtener este documento en español o hablar con alguien, de forma gratuita, acerca de esta información en otros idiomas. Llame al 1-888-657-1211 (TTY/TDD 711). La llamada es gratuita.


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