BCBSNM - FEP - Federal Employee Program
Welcome Federal Employees Health Benefits Program Members.
Blue Cross and Blue Shield of Illinois Federal Employee Program Newsletter
FEP Related Links
FEPBlue Web site
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FEP BlueVision®

Service Benefit Plan Customer Service

The Blue Cross and Blue Shield Federal Customer Service representatives are ready to assist you with your health benefit needs. Our experienced staff of representatives are trained to handle your questions about:

  • Claims
  • PPO benefits -- Standard Option and Basic Option
  • Dental benefits
  • Pharmacy programs
  • Other Blue Cross and Blue Shield Service Benefit related questions

You can expect a professional and courteous response to
your inquiries when you e-mail us or call Customer Service
toll-free at 1-800-972-8382 Monday through Friday
between 8 a.m. and 4:30 p.m (CT).

Other important phone numbers:
Retail Pharmacy Program 1-800-624-5060
Mail Service Prescription Drug Program 1-800-262-7890
Blue Health ConnectionSM 1-888-258-3432
Precertification 1-800-227-6591
Vision Care Affinity Program 1-800-551-3337
Health & Wellness Products 1-877-258-7283
Overseas 1-800-699-4337
Federal Dental BlueSM 1-866-431-1595
 
A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
© Copyright 2009. Health Care Service Corporation. All Rights Reserved.

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