BCBSNM - FEP - Federal Employee Program
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Blue Cross and Blue Shield of Illinois Federal Employee Program Newsletter
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Blue Vision Benefits

Service Benefit Plan Customer Service

The Blue Cross and Blue Shield Federal Customer Service staff members are ready to assist you with your health benefit needs. Our experienced staff of representatives are trained to handle your questions about:

  • Claims
  • PPO benefits -- Basic Option and Standard Option
  • Dental benefits
  • Pharmacy programs
  • Other Blue Cross and Blue Shield Service Benefit issues

You can expect a professional and courteous response to
your inquiries when you e-mail us or call Customer Service
toll-free at 1-800-972-8382 Monday through Friday
between 8 a.m. and 4:30 p.m.

Other important phone numbers:
Retail Pharmacy Program 1-800-624-5060
Mail-Order Prescription Drug Program 1-800-262-7890
Blue Health ConnectionSM 1-888-258-3432
Pre-certification 1-800-227-6591
Vision Care Program 1-800-551-3337
Complementary and Alternative Medicine 1-877-258-7283
 
A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
© Copyright 2008. Health Care Service Corporation. All Rights Reserved.

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