Online Tools

You can save time using self-service support tools, including the following and more:

Check the status of a claim; view and print
Explanation of Benefits (EOBs)
Request new ID cards; print temporary ID cards
Confirm who is covered under the plan
Check plan coverage details

My Health — Tools

My Health is your online resource for health and wellness information and tools in Blue Access^® for Members. Use the online tools below to help manage your health and make more informed health care decisions.

Personal Health Manager

Find health and wellness information
Create a personal health profile
Receive targeted wellness information
Set up reminders about appointments and screenings

Note: Personal Health Manager requires Internet Explorer 5.5 or higher

Nurseline

Call 24 hours a day, seven days a week for answers to health-related questions
A registered nurse will provide you with numerous solutions to your health concerns
Learn about over 1,200 health topics over the phone via an audio library system
Call 911 or contact your local emergency services for medical emergencies

Care Comparison

Compare hospitals based on specific diagnoses and procedures
Search and compare hospital performance factors

Treatment Cost Advisor^TM