Online Tools
You can save time using self-service support tools, including the following and more:
- Check the status of a claim; view and print
- Explanation of Benefits (EOBs)
- Request new ID cards; print temporary ID cards
- Confirm who is covered under the plan
- Check plan coverage details
My Health - Tools
My Health is your online resource for health and wellness information and tools in Blue Access® for Members. Use the online tools below to help manage your health and make more informed health care decisions.
Personal Health Manager
- Find health and wellness information
- Create a personal health profile
- Receive targeted wellness information
- Set up reminders about appointments and screenings
Note: Personal Health Manager requires Internet Explorer 5.5 or higher
Nurseline
- Call 24 hours a day, seven days a week for answers to health-related questions
- A registered nurse will provide you with numerous solutions to your health concerns
- Learn about over 1,200 health topics over the phone via an audio library system
- Call 911 or contact your local emergency services for medical emergencies
Compare Hospitals
- Compare hospitals based on specific diagnoses and procedures
- Search and compare hospital performance factors
Treatment Cost AdvisorTM
- Get answers to questions about your health and health care expenses
