Blue Care Connection is designed to improve your health and assist you in making informed health care choices. The program's suite of resources and support services provides personalized attention, support, online tools and health advocacy to help you optimize your health care benefits and manage medical conditions.
Online wellness resources available to you include:
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Personal Health Manager – a suite of online tools to help you manage and track your health information available to registered users of Blue Access® for Members. Learn more about Blue Access for Members and explore our interactive Personal Health Manager presentation today! Newest features! Lifestyle Management programs such as Tobacco Cessation and Weight Management give you tools and resources you need to reach your personal goal.
To access either of these programs, simply click on the Tobacco Cessation or Weight Management icons on the Personal Health Manager home page. |
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Blue PointsSM – earn rewards for tracking your good health decisions. Earn Blue Points each time you track a fitness workout, report a meal, or use other parts of the For Your Health section of the Personal Health Manager. Points are redeemable for a variety of items from health improvement goods to gift cards*. |
Blue Care Connection also includes the following services:
Utilization and Case Management – These programs are supported by health care professionals, including doctors and nurses who can help you understand your benefits and identify health care resources.
Blue Care Advisors - Registered nurses reach out to members at moderate risk to engage them in our condition management programs. Blue Care Advisors can also provide assistance before hospitalization and while you are recovering and help you to understand how to manage chronic conditions, such as diabetes, asthma, coronary artery disease, migraines, and hypertension, to name a few.
By providing health counseling, coaching and support, Blue Care Advisors work with you to help change behaviors and adopt healthier lifestyles.
Contact a Blue Care Advisor at (800) 671-1210. Press 1 to indicate you are a member and when prompted, say "Blue Care Advisor," or press 3.
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24/7 Nurseline – The 24/7 Nurseline can help when you or a family member has a health problem or question. The Nurseline is staffed by registered nurses 24 hours a day, 7 days a week. Call (800) 671-1210. In addition to helping you identify health care options, you can learn more about 1,200 health topics over the phone via an audio library system. Simply call (800) 671-1210 and follow the prompts. Learn more about the audio library system. You may also access the audio library system in Spanish. |
Special Beginnings®' - The Special Beginnings program is designed to provide expectant mothers with educational information and support through early pregnancy until six weeks after delivery.
*Review the Blue Points Program Rules in the Personal Health Manager for complete information. Program Rules are subject to change without prior notice.
